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Arrivals and Departures

International Gateways

New Zealand's international airports are at Auckland, Wellington and Christchurch. Some flights from Australia also land at Hamilton, Palmerston North, Queenstown and Dunedin.

Arrival Cards

Every person arriving in New Zealand must complete the arrival card handed out on the aircraft.


Comprehensive advice for travellers is available on the New Zealand Customs Service Web site.

Agricultural Restrictions and Quarantine

New Zealand's agricultural industries are free of many insect pests and plant and animal diseases common elsewhere in the world. We put a lot of effort at ports and airports into minimising the risk of these being introduced.

Heavy fines may be imposed on people caught carrying prohibited materials. On arrival visitors should place any questionable items, particularly fruit, in the bins provided.

You will find details of restricted items on the Ministry of Agriculture and Forestry Web site.

Domestic pets such as cats and dogs also pose disease and pest risks, and entry is strictly enforced. Import requirements for live animals differ according to the country of origin, so please check with your nearest Embassy before attempting to bring your pet to New Zealand.

Other Prohibited Items

You should not bring the following items into New Zealand:

  • Firearms and weapons, unless a permit is obtained from New Zealand Police on arrival at the airport (includes sporting firearms). The New Zealand Police website has more information on importing firearms.
  • Class A drugs, certain drugs (e.g. diuretics, depressants, stimulants, heart drugs, tranquillisers, sleeping pills), unless in their original bottle with a doctor's prescription
  • Ivory in any form
  • Tortoise or turtle shell jewellery and ornaments
  • Medicines using musk
  • Rhinoceros or tiger derivatives
  • Carvings or anything made from whalebone or bone from any other marine animals
  • Cat skins or coats

Duty Free Goods

Visitors to New Zealand may purchase duty-free goods, which are not subject to local taxes, from airport duty free shops on arrival and departure.

Duty free stores in downtown Auckland, Wellington and Christchurch will deliver purchases to aircraft departure lounges.

Apart from your own personal effects, and as long as you are over 17 years of age, you are allowed the following duty free concessions:

  • 50 cigarettes or 50 grams of tobacco or cigars, or a mixture of all three weighing no more than 50 grams
  • 4.5 litres of wine or beer (i.e. 6 x 750ml bottles) and three bottles of spirits, liqueur or other beverages, each containing not more than 1125ml.
  • Goods up to a total of NZ$700 are free of duty and tax, but goods in excess of this may attract both duty and tax

Departure Tax

Since July 2010 New Zealand departure tax has been included in the airline ticket price for those leaving New Zealand.